aB
amalia B
1 reviews | Active since Feb 2011
07 Apr 2015, 08:53
cancel domain because of poor service
I complained about service from mweb trying to transfer my domain to them for 6 months to no avail.<br> After complaining on hello peter suddenly it was transferred to mweb after I cancelled the transfer.<br> Now I cannot link up to my domain as mweb sits with the domain and refuses to transfer it back to web Africa as we requested in 3 emails since Tuesday last week.<br> <br> What is this, a game you are playing???? I will never ever recommend anybody to mweb.<br> <br> Transfer the ticked back to web Africa, I can at least get some service from them not just an sms saying sorry we cannot complete your request contact mweb again.<br> Pathetic!!!
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Replies (1)Mweb's replyOfficial
07 Apr 2015, 12:42Hello amalia,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply07 Apr 2015, 12:42
Official
Hello amalia,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
