JB
Jonathan B
1 reviews | Active since Jul 2013
02 Mar 2016, 20:28
Cancel
Username: ***2<br> Sent email on 14 Feb 2016 requesting cancellation of mweb service. cancellation reference number is ***. Was told that the Cancellation team will be in touch. To date I have had no contact from the \cancelation team\", when i phoned to find out what is happening (29/02/2016) the cancellation has not been scheduled nor could i or Elah get in contact with this \"cancellation team\", nor was the apparent sms sent to me to get in touch. She said she has left a message for them to call me...again NO CONTACT. <br> Sort this out. "
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
03 Mar 2016, 13:10Hello joebrad,
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to our cancellations team to contact you to assist.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to our cancellations team to contact you to assist.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply03 Mar 2016, 13:10
Official
Hello joebrad,
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to our cancellations team to contact you to assist.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to our cancellations team to contact you to assist.
Kind regards
MWEB Client Services
Best regards,