CS
Charles S
1 reviews | Active since May 2011
05 Oct 2015, 12:46
Can't raise Mweb
I cannot sent any e-mails form any of my accounts and there is not contact numbers working for Mweb <br> The main number says \your call could not be completed pleas call again later"
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Replies (1)
Mweb's replyOfficial
05 Oct 2015, 15:47Hello charl345,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The call centre has been impacted on by high call volumes, due to a mail outage we have experienced today.
Please accept our apologies for any frustration this may have caused you.
You should receive an SMS once the issue is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The call centre has been impacted on by high call volumes, due to a mail outage we have experienced today.
Please accept our apologies for any frustration this may have caused you.
You should receive an SMS once the issue is resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply05 Oct 2015, 15:47
Official
Hello charl345,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The call centre has been impacted on by high call volumes, due to a mail outage we have experienced today.
Please accept our apologies for any frustration this may have caused you.
You should receive an SMS once the issue is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The call centre has been impacted on by high call volumes, due to a mail outage we have experienced today.
Please accept our apologies for any frustration this may have caused you.
You should receive an SMS once the issue is resolved.
Kind regards
MWEB Client Services
Best regards,