MT
Mantwa T
1 reviews | Active since Feb 2017
11 May 2026, 13:42
CAN I SPEAK TO A HUMAN
Trying to get to speak to anyone is such a nightmare. Everything is robot. Can I please speak to a human. You wait 100 hours to speak to someone or the line just cuts.
Helpful (0)
Replies (6)0
Replies (6)
Mweb's replyOfficial
11 May 2026, 13:55Hi Mantwa,
Struggling for hours to reach a real person, being pushed through automated systems, and having calls cut before you can get help is incredibly frustrating and exhausting. We understand how disheartening it is to feel blocked when you simply need human assistance, and this experience is not the standard of service we aim to provide.
We’d really value the opportunity to assist and make this easier for you. Please send us a direct message on Hello Peter with a brief description of the assistance you need, so we can review it properly and ensure it’s handled without you having to repeat yourself again.
Kind regards,
Mweb Team
Struggling for hours to reach a real person, being pushed through automated systems, and having calls cut before you can get help is incredibly frustrating and exhausting. We understand how disheartening it is to feel blocked when you simply need human assistance, and this experience is not the standard of service we aim to provide.
We’d really value the opportunity to assist and make this easier for you. Please send us a direct message on Hello Peter with a brief description of the assistance you need, so we can review it properly and ensure it’s handled without you having to repeat yourself again.
Kind regards,
Mweb Team
Mweb's reply11 May 2026, 13:55
Official
Hi Mantwa,
Struggling for hours to reach a real person, being pushed through automated systems, and having calls cut before you can get help is incredibly frustrating and exhausting. We understand how disheartening it is to feel blocked when you simply need human assistance, and this experience is not the standard of service we aim to provide.
We’d really value the opportunity to assist and make this easier for you. Please send us a direct message on Hello Peter with a brief description of the assistance you need, so we can review it properly and ensure it’s handled without you having to repeat yourself again.
Kind regards,
Mweb Team
Struggling for hours to reach a real person, being pushed through automated systems, and having calls cut before you can get help is incredibly frustrating and exhausting. We understand how disheartening it is to feel blocked when you simply need human assistance, and this experience is not the standard of service we aim to provide.
We’d really value the opportunity to assist and make this easier for you. Please send us a direct message on Hello Peter with a brief description of the assistance you need, so we can review it properly and ensure it’s handled without you having to repeat yourself again.
Kind regards,
Mweb Team
MT
Mantwa T's updateReviewer Update
11 May 2026, 13:59I need my fibre to be activated is that too much to ask for
MT
Mantwa T's update11 May 2026, 13:59
Reviewer Update
I need my fibre to be activated is that too much to ask for
MT
Mantwa T's updateReviewer Update
11 May 2026, 14:01Ive been caller number 7 waiting to speak to someone for the past hour
MT
Mantwa T's update11 May 2026, 14:01
Reviewer Update
Ive been caller number 7 waiting to speak to someone for the past hour
MT
Mantwa T's updateReviewer Update
11 May 2026, 14:02What kind of service is this
MT
Mantwa T's update11 May 2026, 14:02
Reviewer Update
What kind of service is this
Mweb's replyOfficial
11 May 2026, 14:22Hello Mantwa
Please share the registered email address linked to the order via private message, so we may take a closer look and assist you directly.
Kind regards,
Mweb Team
Please share the registered email address linked to the order via private message, so we may take a closer look and assist you directly.
Kind regards,
Mweb Team
Mweb's reply11 May 2026, 14:22
Official
Hello Mantwa
Please share the registered email address linked to the order via private message, so we may take a closer look and assist you directly.
Kind regards,
Mweb Team
Please share the registered email address linked to the order via private message, so we may take a closer look and assist you directly.
Kind regards,
Mweb Team
MT
Mantwa T's updateReviewer Update
11 May 2026, 14:52 *** - ***
MT
Mantwa T's update11 May 2026, 14:52
Reviewer Update
*** - ***