caller list increases

I have been struggling to get hold of technical services. When I call the call centre, they say I'm number 22 on the list. 5 seconds later, I'm number 30 on the list, and this number just keeps on growing. I hung up when they said I'm number 65 on the list.<br> <br> What frustrates me more is the reason why I'm calling. They (Mweb) resetted my e-mail password and username. And I had to pick a new password, which I did. <br> <br> Now I am unable to recieve e-mails after 23 December 2014, and when you do get hold of the operator, they say the e-mail was blocked, and a signal was sent to unblock it, but to this day it is not working at all!!!