Calle centre staff cannot support basic query

To whom this may concern<br> <br> I am a new client who was referred to you. Ever since receiving your nonsense router and stupid email setup (without even querying by me what I want), you can even assist to get my system up and running. I asked a basic question to have my email accounts mapped to separate PST files..Your call centre staff were unable to assist and it took me all of 5 minutes to figure out.<br> <br> The way I feel now is that you can come collect all your ******* from my house and then I will move to someone who, firstly, has staff to support me, and secondly, has decent products.<br> <br> Please call me when you have a solution and what you propose to get this either working properly, or removed from my premises.