RS
Riaz S

1 reviews | Active since Apr 2017

27 Dec 2017, 17:48

Call waiting is terrible!

I have been holding for over 30min(second call), my first call I held on for 11min?! no answer!!! I was looking forward to joining MWEB but this is ridiculous! Is this the type of service to look forward to?

0
Replies (1)
Mweb
Mweb's reply28 Dec 2017, 15:03
Official

Good day RiazSam1

Thank you for taking the time to raise this matter.

As discussed with our client service representative, this matter has now been addressed and forwarded to the relevant persons.

A call back will be arranged for you and your feedback has been forwarded to the management team.

Kind regards

MWEB Client Services

Best regards,