MB
Mariette B

1 reviews | Active since Oct 2013

16 Apr 2015, 11:32

Call centre - no answer for 5 days!

I want to upgrade a current mweb account to an Exchange Business Account, I have been phoning for 5 days, *** nearly 5 times a day and holding for more that half an hour at a time, no response, I have also send emails to [Email Removed]<br> <br> This is unacceptable. <div><br></div><div><em>(Supplier name changed from Mweb to Mweb Business by Hellopeter.com)</em></div>

0
Replies (1)
Mweb
Mweb's reply16 Apr 2015, 15:39
Official
Hello thermaspray,

As per our public announcement last year MWEB Business is no longer part of MWEB. It is now a division of Dimension Data.

We will be escalating your query to the Business division and someone will be in contact with you.

Kind regards
MWEB Client Services

Best regards,