1 reviews | Active since Feb 2013
Call Centre ***********
Despite lodging an email complaint by 22 August on 17:43 only silly comments by call center staff was received. I expect a phone call by 09:00 on Monday 28 Aug with the following : A competent technical person to assist me - after all that is what I pay for, An apology for all the poor service received. Naas Viljoen Acc ********** MWB **********
Good day neonwebs
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, our technical specialist will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Good day neonwebs
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, our technical specialist will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,