Call centre Agent Phakama Mona VERY VERY RUDE!!!

I have been dealing with Mweb since 28 January, trying to get ADSL. Phakama Lorraine Mona is the agent supposed to be assisting me with this. <br> <br> I have had endless hassles with her. She doesn't reply to my emails, and when I try and call her at the call center she is never available. I always get told she will call me back and she never does. When I finally do speak to her she is VERY RUDE on the telephone and very abrupt with me.<br> <br> Today was the last straw. I was told yesterday that my internet was active, and last night when I tried to activate it, it did not work. So I phoned Mweb today and spoke to her again. She was again very rude to me over the telephone and it made me angry. I don't appreciate being spoken to in that manner. She said \i TOLD you to WAIT until I contact you now you must WAIT for ME to contact you". <br> How long will this take?<br> <br> This makes me not want to have my internet through Mweb"