Calendar month notice period RIDICULOUS
<p>Had to cancel my account with MWEB today as I am moving premises end of November. Shocked to hear you operate on a calendar month notice period as opposed to 30days as other providers such as Telkom etc. Now I have to pay for a service till end December that I would in no means even have access to, to utilise. This in my honest opinion is a clever sly way for MWEB to legally ***** money from their clients. All too happy to sign me up nd do a prorata account. Wish I have never signed up to your company.</p>
Hi Alsten
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
You have been contacted by the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Hi Alsten
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
You have been contacted by the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services