1 reviews | Active since Apr 2015
I am trying to cancel my Mweb adsl, and it has been public holidays recently. After trying to call them on the 1st and 2nd to no answer and permanently waiting on the line, I thought maybe mweb decided to take a long holiday. So I call today and now I get told they need 1 CALENDAR MONTHS notice and that according to them means my service will only be cancelled at the end of MAY!?<br> <br> If you haven't noticed it is still the BEGINNING of APRIL, hence, cancellation END APRIL or if you want to get technical, 7 May... <br> <br> With any other ISP I have been with, as long as the service is cancelled before they put the debit orders through (Usually 25th of the month) then they cancel the account at the end of the month the request was sent.<br> <br> Your service is horrible... I sent an email to your sale department MONTHS ago and STILL have not received a reply. Here is my reference with the automatic email that was sent to me. *** <br> <br> I cannot believe you guys are going to try and get another month out of me...
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.