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Terrible experience, basically been ****med. For months now we have been reporting that our wifi has no connection, it is near impossible to get into contact with them. After finally getting into contact, they told us they can see that the problem arose from a mistake on their side , but they would have to send an agent to sort it out, which would cost us R1500, if we wanted to cancel our account we would have to pay for the router they provided, R2000. Now four months after debit orders have continued and contact remains nonexistent, without wifi.