aS
avril S
1 reviews | Active since Oct 2017
13 Oct 2017, 13:52
Bye bye Mweb
Looking for a new fibre package. Website information lacking in detail. Decide to live chat - even they can't help so not sure what that service is for. Told to phone the call centre. I am not spending my money calling a premium rate number in order that I can stay as your customer. Luckily there are numerous service providers I can approach who I have no doubt will want my business.
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Mweb's replyOfficial
16 Oct 2017, 13:26Good day aas508
Thank you for raising your concern.
As per your discussion with one of our customer service representatives your query has been escalated to the relevant department for assistance.
Our representatives will remain in contact with you until your query has been resolved.
Please do not hesitate to contact us should your require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply16 Oct 2017, 13:26
Official
Good day aas508
Thank you for raising your concern.
As per your discussion with one of our customer service representatives your query has been escalated to the relevant department for assistance.
Our representatives will remain in contact with you until your query has been resolved.
Please do not hesitate to contact us should your require any further assistance.
Kind regards
MWEB Client Services
Best regards,