BUSINESS CLIENTS ANNOYED WITH SERVICE WITH MWEB

MWEB absolutely pathetic when it comes to customer service and escalations. My daughter Nabeela Ahmed tried for over a month firstly to get Fibre to the home/business. It was a mess and it was frustrating dealing with MWEB who had issues trying to resolve the matter. This is what Sean Nourse says which is a joke "Sean knows a thing or two about delivering high-quality solutions with high-quality service...". Sitting high up there is a joke when the people employed are absolutely horrific and pathetic to deal with. If you Sean had to deal with my daughters instalation, honestly with this take over one month to solve??? Your manager Aqmad and Shaafiqua in new applications need to have their job qualifications reviewed. This matter was escalated but clearly no one at MWEB understands escalation. Finally instalation takes place on 6 March 2020, today is 9 March 2010 13:26 and the line is still not activated, bear in mind this is an escalation that both Shaafique and her manager Aqmad did not take seriously. This line is on my daughter's name until she can change it over to a business account in few weeks. My daughter has an existing business line already with MWEB, I myself also have a business line with MWEB. This is how you treat your loyal business customers. We have never been so annoyed. We lost business thanks to MWEB.