Bul**** into opening an account with Mweb
<p>We app**** for adsl from Telkom and used a decoder that was originally registered with Mweb. When speaking to the Mweb representative he did not make it clear that we had to transfer the account and just sold us the mweb, demanding banking details etc. without ensuring that the account was transferred. Is tactics were aggressive and not at all customer focussed.</p>
Hi kingsley-bye
Thank you for bringing this to our attention.
As per the discussion between the account owner and our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Hi kingsley-bye
Thank you for bringing this to our attention.
As per the discussion between the account owner and our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services