BULL# FROM MWEB

I ASKED FOR MY ORDER TO BE CANCELLED THE SAME WEEK THAT I HAVE PLACED AN ORDER. I WAS UNDER THE IMPRESSION THAT MY ORDER WAS CANCELLED, I HAVE NEVER USED THIS SERVICE OR RECEIVED ANY PRODUCTS FROM MWEB. MY ORDER WAS INCLUSIVE OF A ROUTER, THIS WAS NEVER RECEIVED FROM MWEB AND I THOUGHT MY ORDER WAS CANCELLED SUCCESSFULLY. NOW I GOT HANDEN OVER FOR COLLECTION, THIS IS TOTALLY UNACCEPTABLE. HANDED OVER FOR WHAT FOR NOT USING ANY OF YOUR SERVICES OR PRODUCT AFTER I CANCELLED MY ORDER AND NEVER RECEIVED ANYTHING????????????