KA
Kashief A

1 reviews | Active since Oct 2009

16 Mar 2015, 09:23

Breach of Contract issue against CPA

I have just taken up a offer with FNBconnect which serves my need better than my current uptake of MWEB. I was informed they require a calendar month notice before I can cancel. This is unfair and this is not even a contract I have with Mweb. I am already using my new FNBconnect adsl but now I have to pay another month not even using the product but I have to pay. I think companies get away with ****** and this should be moderated.

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Replies (1)
Mweb
Mweb's reply16 Mar 2015, 11:32
Official
Hello kashief,

Thank you for bringing this to our attention.

As per your discussion with our customer service representatinve this matter has now been addressed.

Please do not hesitate to contact us should you require any further feedback or assistance.

Kind regards
MWEB Client Services