1 reviews | Active since Sept 2016

02 Jun 2017, 07:58

Breach of contract

<p>I am pension and I don't think what mweb is doing to my cheque account is right.since I took this contract I have never seen statement.if I reach my limited .it is suspended until the next month</p> <p>This contract ended in November.i went to cresta and was told it been cancelled.when the debit order debit I then called in march requesting it to be cancelled from my landline ********** 365.i am now being told it was not I am being debited amount that are not as per our agreement</p> <p> </p>

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Replies (1)
Mweb
Mweb's reply02 Jun 2017, 13:39
Official

Good day lerato-ranthako

Thanks for taking the time to bring this matter to our attention.

As discussed with our client service consultant, this matter has now been addressed and forwarded to the relevant manager to call you.

The will be investigating the matter and call you as soon as they have an update to work with you towards a resolution.

Should you have any further queries, please do not hesitate to contact us.

Kind regards

MWEB Client Services