JE
James E
1 reviews | Active since May 2018
30 Aug 2026, 08:22
Bomb mweb
One of the worst internet providers, how do u expect me to pay for a month service which I never had, how to expect ur clients to pay when thy had no service discussed plz remove my details from this *** company as I will take my business els where
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Mweb's replyOfficial
31 Aug 2026, 11:26Hi James,
We understand your frustration regarding being billed for a period during which you indicate that you did not have service. We can see that you have since been in contact with our Billing Team, who explained the billing on your account and assisted with your query.We trust that the explanation provided has clarified the matter and appreciate you taking the time to raise your concerns with us.Kind regards,
The Mweb Team
We understand your frustration regarding being billed for a period during which you indicate that you did not have service. We can see that you have since been in contact with our Billing Team, who explained the billing on your account and assisted with your query.We trust that the explanation provided has clarified the matter and appreciate you taking the time to raise your concerns with us.Kind regards,
The Mweb Team
Best regards,
Mweb's reply31 Aug 2026, 11:26
Official
Hi James,
We understand your frustration regarding being billed for a period during which you indicate that you did not have service. We can see that you have since been in contact with our Billing Team, who explained the billing on your account and assisted with your query.We trust that the explanation provided has clarified the matter and appreciate you taking the time to raise your concerns with us.Kind regards,
The Mweb Team
We understand your frustration regarding being billed for a period during which you indicate that you did not have service. We can see that you have since been in contact with our Billing Team, who explained the billing on your account and assisted with your query.We trust that the explanation provided has clarified the matter and appreciate you taking the time to raise your concerns with us.Kind regards,
The Mweb Team
Best regards,