1 reviews | Active since Feb 2020
BOIKOT MWEB!!!!
ABSOLUTE WORST SERVICE EVER!! WEEKS NOW TRYING TO SORT OUT MY INTERNET CONNECTION WITHOUT ANY SUCCESS OR ANY HELP FROM THEM!! I HAVE PHONED MULTIPLE TIMES WITHOUT SUCCESS, YOU ARE PLACED ON HOLD FOR LONGER THAN 30 MINUTES!!! TRY TO SPEAK TO AN AGENT ONLINE... NO SUCCESS, YOU JUST GET A MESSAGE SAYING SOMEONE WILL BE WITH YOU SHORTLY, NO ONE ASSISTS YOU!!! NOW MY WIFI CONNECTION IS COMPLETELY OFF AND STILL I FAIL TO GET SOMEONE TO ASSIST ME!!!!! 99% OF MY WORK I NEED THE INTERNET, I CANNOT DO MY WORK BECAUSE MWEB IS SO TOTALLY USELESS!!! I WONDER IF I LOSE MY JOB FOR FAILING TO SUBMIT REPORTS IN TIME, IF MWEB WILL COVER MY SALARY???? I HAVE CO.PLAINED FOR MONTHS NOW THAT MY WIFI LOSES SIGNAL EVERY HOUR OR 2 FOR 10 TO 30 MINUTES, SO FRUSTRATING!!! I TRIED TO CONTACT AGAIN AND AGIN AND NO SUCCESS!!! MWEB THE WHOLE OF SOUTH AFRICA SHOULD KNOW WHAT PATHETIC SERVICE YOU GIVE YOUR CUSTOMERS!!!!! MAYBE THAT IS WHY YOU DONT HAVE REAL CONTACT NUMBERS? BECAUSE I THINK MWEB IS A *****!!! EVERY MONTH YOU TAKE THE MONEY, WITHOUT FAIL, IF I DONT PAY YOU DISCONNECT MY SERVICE, WHAT MUST I DO TO GET SERVICE AS A PAYING CUSTOMER????????? EKS GATVOL MAN!
