Blocked Mail to MWeb : Ticket MWB***0

You sent me an email reply about my complaint of the blocking of my mail. I rep**** with questions on how to rectify the situation. That email was also blocked, so I have no option but to communicate through Hello Peter Mail follows: The recipients that I have spoken to do not know how to fix it. They did not choose to block me. I will have to phone each one individually as I now have no other way of contacting them.

Please give me Step-by-Step instructions to give them, as you say "Note that the Mweb clients need to make contact" No indication of: 1. Who they must make contact with (MWeb Head Office, Call Centre, general enquiries?) 2. What contact method they must use (Telephone number? Email? SMS?) 3. What information do you require them to give you?

Please give full details, so that I can spend the next few WEEKS sorting out this nonsense.

What I would like to know is WHY MWeb has blocked my mail all of a sudden???? It has been going through to the Artists for years.

Surely you must be able to determine the reason for the blocking? Surely you have the ability to remove the block? Surely you can send each of your clients that have my mail blocked, an email to ask if they want the block removed? You are able to contact them easily, whereas I am not.

As you can see, I am NOT impressed with MWeb. You have interfered with a system that has worked for years.