mT
martin T
1 reviews | Active since Apr 2015
18 Oct 2016, 21:53
billing me for nothing
<p>My telkom line is suspended but still you bill me for data I didnt even use cant you see that on your systems. I was informed that my telkom line would be changed over to you after a few months and that I then would only have to pay mweb but now telkom is billing me like crazy even with no wifi and so are you please sort this out urgently I havent had wifi for more than a month now </p> <p> </p> <p>Kind regards</p>
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Mweb's replyOfficial
19 Oct 2016, 10:03Good day martin-tribelhorn
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and we see it as resolved.
Should you wish to move the line MWEB in future, feel free to contact our sales team and we will happily assist you in processing the migration.
Kind regards
MWEB client services
Best regards,
Mweb's reply19 Oct 2016, 10:03
Official
Good day martin-tribelhorn
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and we see it as resolved.
Should you wish to move the line MWEB in future, feel free to contact our sales team and we will happily assist you in processing the migration.
Kind regards
MWEB client services
Best regards,