1 reviews | Active since Sept 2018
Billing issues and terrible service
I have been a loyal member from more than 10 years. suddenly my account is suspended and no one is answering the phone at Billing services. I'm running a business and need my emails. if I don't get a response from mweb soon I'm taking this to the media. it seems mweb is going down and wants to take its customers with them. this is unacceptable.
Good day
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Good day
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,