Billing for Domain not beingused after free period

Item: Mweb
Rating: 2
Author: Ajith S

I am totally disgusted at the way MWEB has conducted its business. A year or so ago a guy calls me and tells to take the \FREE"domain and convinced me(even though I didn't need it) ... which cost R 29 extra per month. Offcourse there is also the annual domain reg of a R 100. <br> <br> People beware"

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Replies (1)

Mweb's replyOfficial

01 Jun 2015, 15:38

Hello kazukichiri,

Thank you for taking the time to bring this matter to our attention.

As per your discussion with our Customer service consultant this matter has now been addressed.

We will be investigating this matter and will remain in touch with you until it is resolved.

We apologise for the inconvenience you may have experienced and thank you for your feedback.

Kind regards
MWEB Client Services

Mweb's reply01 Jun 2015, 15:38

Official