LM
Lungile M

1 reviews | Active since Feb 2017

06 Aug 2018, 15:28

billing

I am so frustrated with Mweb. I cant seem to get ahold of them. I have had the product for almost a month and too date i have not been able to get ahold of them. I have called so many time but alway hold for 2 minutes and call get cut off.

What does one need to do to get assistance! I am regretting why i purchased this service.

0
Replies (1)
Mweb
Mweb's reply07 Aug 2018, 13:35
Official

Good day Lungi0325

Thank you for taking the time bring this matter to our attention.

As discussed with our customer service consultant, this matter has been addressed and escalated to the relevant persons.

They will be in touch with you at the requested time following there investigation on the account.

Should you have any further queries, please do not hesitate to contact us.

Kind regards

MWEB Client Services

Best regards,