1 reviews | Active since Jul 2016

06 Feb 2017, 13:19

Billed for no service.

<p>I app**** for mweb 4mbps uncapped on 15 Dec 16, due to bad service I decided to cancel on 30th Jan 17, somehow they've still billed me for February,</p> <p>I have not have access to any of their services, no modem, no username and password nothing and I'm getting billed? This is ********* business dealings I will not recommend mweb to anyone and I will also go out of my way to show this to as many people as possible.</p>

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Replies (3)
Mweb
Mweb's reply06 Feb 2017, 16:05
Official

Good day toufeeq-timmy-moos

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative, this matter has since been addressed and forwarded to the relevant persons to investigate.

We will remain in contact with you until this query is resolved.

Kind regards

MWEB Client Services

Mweb
Mweb's reply06 Feb 2017, 16:05
Official

Good day toufeeq-timmy-moos

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative, this matter has since been addressed and forwarded to the relevant persons to investigate.

We will remain in contact with you until this query is resolved.

Kind regards

MWEB Client Services

Mweb
Mweb's reply06 Feb 2017, 16:05
Official

Good day toufeeq-timmy-moos

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative, this matter has since been addressed and forwarded to the relevant persons to investigate.

We will remain in contact with you until this query is resolved.

Kind regards

MWEB Client Services