Beware of what is told to by the sales department

I am very annoyed, upset and disgusted with the mweb sales,client services and moving department and would like to issue a warning to all mweb clients and clients to be.<br> I called the mweb sales consultant twice to confirm a uncapped data package with 2 free fon routers which the sales consultant confirmed that the routers will be free to me once i have a active dsl line.<br> I went the extra mile to have telkom activate the DSL line and call the sales consultant regarding the free fon routers when dsl line was active. The consultant could not process the package and confirmed that the router does not come with this package.<br> I called again today Friday 2 October 2015 to another sales consultant at 3.52PM whom confirmed if the sales person confirms sumething it must be honored and the sales consultant must be dealth with.<br> The company in question mweb only confirmed that they will deal with the sales consultant but failed to honor the telephonic deal discussed with the sales consultant<br> 2) Furthermore i sent a email with the screen shot of a competitor to client retention services whom i never received a response up till today.<br> 3) Failed to follow instructions on uncapped account ***