1 reviews | Active since May 2017
Beware of Mweb Terms and Conditions: better to go with Afrihost
Cancellation terms and conditions to their services that benefit Mweb instead of their customer.
Instead of your standard 30 days cancellation period, they have 1 calender month's notice which means that if you don't give your notice before the first of the next month, your contract will only cancel in close to two months time (depending on when you cancel)
I just think it's unnecessary (especially if they do provide good service) and now I need to wait for close to two months before the contract ends.
Kind regards
Good afternoon
Thank you for bringing this matter to our attention.
We have tried to call you since the complaint was posted but have not been able to reach you.
We are not able to find your MWEB details.
Please provide us with an alternative contact number and your MWEB details.
Kind regards
MWEB Client Services
Good afternoon
Thank you for bringing this matter to our attention.
We have tried to call you since the complaint was posted but have not been able to reach you.
We are not able to find your MWEB details.
Please provide us with an alternative contact number and your MWEB details.
Kind regards
MWEB Client Services
