Beware of Mweb poor service delivery

Mweb (MW) ***. For several months I am getting poor or no internet reception (page can't be displayed or web site not responding) or generally very slow connection. MW response is always blaming a third party: line faulty (Telkom checked and found in order), faulty exchange (reset by MW several times), faulty modem (checked by MW Eastgate shop and found in order). All MWEB EXCUSES for poor service. I upgraded the contract/speed, but to no avail. I do not pay my monthly fee to not be able to connect or use the internet. The MW recorded message to switch on-off the modem is no solution, when you need to do it 5-10 times a day to connect.. It is time that Mweb starts providing the service that so dutifully charge for. I only use the internet after working hours. MW policy seems to be to tire the customer over never ending calls to their technical dept, to get them to eventually accept bad service and poor connectivity and stop calling them or complaining. This is not right and is not acceptable. I pay for a service and expect to be able to enjoy it when needed.