gB
gilbert B
1 reviews | Active since Jan 2010
01 Feb 2016, 15:17
Beware of mweb
We cancelled the account last month because of bad attitude ,when we wanted too upgrade the account, then suddenly no signal and the line being throttled which has never happened before, when phoning to query why we are told because we used 70 gig of data. This is almost impossible unless you are downloading movies or something every day, is this because we cancelled the account , this is a total ******* and lets see if carte blanche can investigate their own companies or find an excuse to avoid, disgusting service . on querying this with different stores they say in that month if 70 gb is exceeded and yet we are in a new month VERY STRANGE wouldn't you say
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Replies (1)Mweb's replyOfficial
02 Feb 2016, 10:33Hello gilblair,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Mweb's reply02 Feb 2016, 10:33
Official
Hello gilblair,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
