BEWARE MWEB good at taking money, bad at giving service

If this could get 0 stars then that would be the rating - truthfully the most frustrating and worst experience from any business I've ever recieved. Despite logging the issue since March, MWEB are unable to get the issue resolved leaving me paying for a service that can't be used every day between 6pm and 11pm. 3 months of this and I'm expected to go through this for another month even if I wish to cancel? I'm pretty sure what's happening here isn't in line with the CPA. I want somebody senior to look into this because you can't expect me to pay full for 1% of the service speed everysingle day when I come home from work and want to use the service. Dial up from the 90's is faster than this 100/100 fibre line.