Beware MWeb!

On the 15 April, unable to find an email address where to give a month’s notice, I sent the notice to the info @ mweb requesting a reply. I had to do this as they were unable to supply the service where we were moving to and there was nowhere I could find to cancel this - they make it very difficult to find!!!! Finally I got to find an email and pointed out I had not had any service for a month. It is impossible to delete your bank info on their site and they have taken off monies for service they have not given and apparently will be taking it off until mid- July! It is impossible to respond to the accounts dept - it is ‘non response’ sites. We are pensioners and have to give out over R1500 for nothing!!!!