1 reviews | Active since Jun 2015
Being charged for a cancelled service
<p>I have cancelled my service with mweb a while ago. I shouldn't have been billed last month but my account was debited. I have gone through my emails and I have noticed another statement from mweb getting ready to debit my account next month again. This is literally day light *******. First extremely disappointing service and now being charged for something I have already cancelled</p>
Good day Preneshanp
Thank you for taking the time to bring this matter to our attention.
As discussed with the client service representative, this matter has been addressed and forwarded to the relevant persons.
We will be looking into the series of events and will contact you with feedback as soon as we have concluded the investigation.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Good day Preneshanp
Thank you for taking the time to bring this matter to our attention.
As discussed with the client service representative, this matter has been addressed and forwarded to the relevant persons.
We will be looking into the series of events and will contact you with feedback as soon as we have concluded the investigation.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services