TT
Terryn T
1 reviews | Active since May 2026
26 May 2026, 10:40
Been with web for about 2 years now after being referred by a friend
Been with web for about 2 years now after being referred by a friend. Service has been great, lines hardly ever down, and when I have had to call in to the service center to be reconnected (whoops my bad!) The person helping had always been wonderful (although the wait to speak to a person is always very long) gladly sticking with mweb for the foreseeable future
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Mweb's replyOfficial
26 May 2026, 10:43Hi Terryn,
Thank you for the great feedback and for being with Mweb for the past two years. It’s wonderful to hear that the service has been reliable overall and that any reconnection assistance you needed was handled well by the support team.
The wait times you’ve experienced when trying to reach an agent are noted, and it’s appreciated that despite that, the overall experience has still been positive enough for you to stay on for the foreseeable future.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply26 May 2026, 10:43
Official
Hi Terryn,
Thank you for the great feedback and for being with Mweb for the past two years. It’s wonderful to hear that the service has been reliable overall and that any reconnection assistance you needed was handled well by the support team.
The wait times you’ve experienced when trying to reach an agent are noted, and it’s appreciated that despite that, the overall experience has still been positive enough for you to stay on for the foreseeable future.
Kind regards,
The Mweb Team
The Mweb Team