CVDM
Claire Van Der Merwe

1 reviews | Active since Sept 2010

11 Sept 2026, 09:13

Been trying to call ...

Been trying to call technical support and not getting through, live chat option also not working, how do we get help?

0
Replies (3)
Mweb
Mweb's reply11 Sept 2026, 09:36
Official
Hello Claire,

We understand how frustrating it must be to struggle to reach our support teams and feel unheard when you're trying to get assistance. When you need help, you should be able to access support and receive guidance without unnecessary difficulty, and we can appreciate your disappointment. Please send us a direct message with details of the assistance you require, and we'll be happy to take a closer look and help where we can.
Kind regards,
Mweb Team

Best regards,

CVDM
Claire Van Der Merwe's update11 Sept 2026, 10:00
Reviewer Update
please can someone have the curtesy to call me *** 
Mweb
Mweb's reply11 Sept 2026, 11:03
Official
Hello Claire,

Thank you for getting back to us.  To help ensure your query is directed to the correct team and handled appropriately, please send us a direct message with a brief description of the assistance you require. This will allow us to review the matter and ensure it receives the attention it deserves.
Kind regards,
Mweb Team

Best regards,