Been disappointed many times by Mweb
Been disappointed many times by Mweb. I even wrote to u and no response
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Replies (1)
Mweb's replyOfficial
20 Mar 2026, 16:13Hello Felicia,
We understand how frustrating it must be to have reached out previously without receiving a response, and we recognise the impact this can have on your experience. Your feedback is important, and we appreciate you taking the time to share it.
We’ve shared your comments with our Service Quality Team to highlight the challenges you’ve faced and to help improve our response process for all customers. If you still require assistance, please provide a brief description along with your email address, cellphone number, or Mweb account number via Hello Peter, and the team will ensure your request is addressed.
We value you as a customer and are committed to making sure your concerns are properly attended to.
Kind regards,
Mweb Team
We understand how frustrating it must be to have reached out previously without receiving a response, and we recognise the impact this can have on your experience. Your feedback is important, and we appreciate you taking the time to share it.
We’ve shared your comments with our Service Quality Team to highlight the challenges you’ve faced and to help improve our response process for all customers. If you still require assistance, please provide a brief description along with your email address, cellphone number, or Mweb account number via Hello Peter, and the team will ensure your request is addressed.
We value you as a customer and are committed to making sure your concerns are properly attended to.
Kind regards,
Mweb Team
Mweb's reply20 Mar 2026, 16:13
Official
Hello Felicia,
We understand how frustrating it must be to have reached out previously without receiving a response, and we recognise the impact this can have on your experience. Your feedback is important, and we appreciate you taking the time to share it.
We’ve shared your comments with our Service Quality Team to highlight the challenges you’ve faced and to help improve our response process for all customers. If you still require assistance, please provide a brief description along with your email address, cellphone number, or Mweb account number via Hello Peter, and the team will ensure your request is addressed.
We value you as a customer and are committed to making sure your concerns are properly attended to.
Kind regards,
Mweb Team
We understand how frustrating it must be to have reached out previously without receiving a response, and we recognise the impact this can have on your experience. Your feedback is important, and we appreciate you taking the time to share it.
We’ve shared your comments with our Service Quality Team to highlight the challenges you’ve faced and to help improve our response process for all customers. If you still require assistance, please provide a brief description along with your email address, cellphone number, or Mweb account number via Hello Peter, and the team will ensure your request is addressed.
We value you as a customer and are committed to making sure your concerns are properly attended to.
Kind regards,
Mweb Team