1 reviews | Active since Apr 2017

27 Dec 2024, 19:01

BE PREPARED FOR SHOCKING SERVICE!!

They say you will be connected in two days. Be prepared to wait 3 weeks or more. Be prepared to set aside at least a hour a day on the phone waiting in the queue while they check your status. Be prepared to have your calls dropped. Be prepared to receive different answers from every operator. Be prepared to have your patience tested. Be prepared to hear the word escalation often. Be prepared to use up all your airtime waiting for an operator. Be prepared to hear the meaningless words “I’m sorry”. and “I apologise”.

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Replies (2)
's update30 Dec 2024, 16:18
Reviewer Update
I am shocked at how most of the consultants lie ****ruthful) - mostly women.
at Mweb. "Ill call you back" they says but that doesn't happen. This has happened several time over the last few days and Mweb absolutely does care in the least. I then have to call back and start all over again
's update30 Dec 2024, 16:20
Reviewer Update
Surely this has got to the worst service provider in SA. I've been calling them for more then two weeks almost every day to connect me but no resolution