Bas service

A cancelation request was load in early February due to technical issues. I'm using ADSL and was out for about 2weeks and had to purchase prepaid for work purposes.

I needed a prematurely cancelation due to the fact that I was unable to utilize the the service and was told I needed to give 30 day calendar day notice. This is still pending obviously.

However I'm unhappy that I have to pay a full subscription for the month of March even though I was unable to use the service for most of Feb including March. FYI connection history can be reviewed online.

I have all me references numbers from Telkom of all the calls logged to resolve the issue which never happened. REF NO ***8 and ***3. Telkom managed to cancel my line prematurely and not charging me extra fees for services I was unable to use.

I need this service to be canceled with immediate effect as I'm not willing to pay for a month without any usage...

Please call me back urgently on *** as your agents are very in professional and very unhelpful or I'll be forced to take this matter futher as I have been a very loyal customer for over 6 years and fully aware of my rights as a comsumer...