LS
Leon S
1 reviews | Active since Apr 2015
21 Jul 2015, 15:50
BADDEST ISP
I have a problem with mweb my internet is down every day for about 5 to 6 hours. If i call mweb they just refresh my port and tell me that there is a problem with my Modem. The strangest thing about it is that my internet works in the morning and in the afternoon. Please mweb fix this problem I have a business to run.
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Mweb's replyOfficial
22 Jul 2015, 10:16Hello GhOsT10153,
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered; please provide us with an alternate contact number in order for us to assist you.
A Technical Specialist callback has been scheduled for you in the interim to troubleshoot the connection. Your call reference number is: ***.
Kind regards
MWEB Client Services
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered; please provide us with an alternate contact number in order for us to assist you.
A Technical Specialist callback has been scheduled for you in the interim to troubleshoot the connection. Your call reference number is: ***.
Kind regards
MWEB Client Services
Mweb's reply22 Jul 2015, 10:16
Official
Hello GhOsT10153,
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered; please provide us with an alternate contact number in order for us to assist you.
A Technical Specialist callback has been scheduled for you in the interim to troubleshoot the connection. Your call reference number is: ***.
Kind regards
MWEB Client Services
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered; please provide us with an alternate contact number in order for us to assist you.
A Technical Specialist callback has been scheduled for you in the interim to troubleshoot the connection. Your call reference number is: ***.
Kind regards
MWEB Client Services