BAD workmanship, Poor service and The knowledge to understand and respond to their clients in a good manner.

Long story short, I had a LTE device on contract for 24 Months, and after 5 months my device started to give me slow speeds as low as 128kb/per s. It was thought that it could be a load shedding issue but it turned out it was not, My Network was Telkom and even Telkom could not explain this network availability, after may queries made No feedback or any response from them after to resolve this, I ended up cancelling my contract and feel that I cannot be responsible for paying an Cancellation fee of almost R2000 where I get absolutely no network service from, I did agree to pay my Router of R75 p/m as per my contract, now MWEB tries continually to debit the full amount on my account which means they change the debit order amount without my consent, still today MWEB nor the lawyer has responded to help me resolve this very simple issue.

It seems to cancel any contract any where is a struggle ,but very eager to get a new one from us the clients very unprofessional and bad workmanship.