Bad / Slow / Service / unreliable information

Feedback I have received from MWEB regarding the Activation time of my Fibre Line is absolutely absurd not to say ridiculous, as with every persons reply to the lead / TAT (Turn arround Time) time changes. it has gone from 24 hours to 72 hours in less than 24 hours. (with numerous excuses) how is this possible? Currently I am concerned with the fact of choosing MWEB and cannot / will not recommend your service to anyone else. Other similar service providers activate within 2 hours. Your call centre when they answer !! refers you to your website which seems to be useless when it comes to questions / assistance or tracking. I trust the above will be drastically improved in the near future.