bM
bathabile M
1 reviews | Active since Feb 2014
13 Apr 2026, 13:31
BAD SERVICES
I cancel my subscription February, but they send me SMS that I owe them,
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Replies (1)
Mweb's replyOfficial
13 Apr 2026, 13:54Good afternoon, Bathabile,
We understand how frustrating this must be, especially after cancelling your subscription and then still receiving messages about an outstanding balance. This can be confusing and concerning when you’re expecting the account to be fully closed.
A request has been sent to the Finance Team to review your account and billing history. They have been asked to reach out to you directly to provide clarity and assist further with resolving this matter.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
We understand how frustrating this must be, especially after cancelling your subscription and then still receiving messages about an outstanding balance. This can be confusing and concerning when you’re expecting the account to be fully closed.
A request has been sent to the Finance Team to review your account and billing history. They have been asked to reach out to you directly to provide clarity and assist further with resolving this matter.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
Mweb's reply13 Apr 2026, 13:54
Official
Good afternoon, Bathabile,
We understand how frustrating this must be, especially after cancelling your subscription and then still receiving messages about an outstanding balance. This can be confusing and concerning when you’re expecting the account to be fully closed.
A request has been sent to the Finance Team to review your account and billing history. They have been asked to reach out to you directly to provide clarity and assist further with resolving this matter.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
We understand how frustrating this must be, especially after cancelling your subscription and then still receiving messages about an outstanding balance. This can be confusing and concerning when you’re expecting the account to be fully closed.
A request has been sent to the Finance Team to review your account and billing history. They have been asked to reach out to you directly to provide clarity and assist further with resolving this matter.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team