Bad Service would at least mean some service

I wish I could say I had bad service cause that would mean at least u had some service. Any business priorities new clients as this is after all how they make money. Well press 1 for new account then wait ages and put down frustrated or leave your contact details for an agent to contact u and I can attest to the fact that no one calls u back. My assumption is if this is how they respond to new clients how do they treat existing clients so will give Mweb Fibre a miss