Bad Service / No Service

02/10/2024 I contact the call centre complain that my internet is on/off for past 8 days. Support Tech assist me to reset router, still no internet. They log a call for a Telkom Technician to assist me. Arvin Cupta phone 15h36 informing me that he can't find my residential address he will get back to me. Ever since my Mweb Telkom Sim Card is faulty. But they want me to pay for no service since September 25 2024.