JN
Johan N
1 reviews | Active since Dec 2012
15 May 2015, 13:59
BAD SERVICE NO SERVICE
Again bad service I did report that my Fon service is not working again from Sunday night. They said someone will call me again and when I called them on Thursday again said someone will call me. So had to call them now again and the promise someone will call me. They want to take over my adsl line but I think is a bad idea if they cannot help me with this problem.
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Mweb's replyOfficial
15 May 2015, 15:48Hello Ramakatsa3536,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Mweb's reply15 May 2015, 15:48
Official
Hello Ramakatsa3536,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services