BAD SERVICE MWEB

I Have a Restaurant in Joburg PAPUTZIS. Got message from NEOTEL April 2019 that they are closing down and if I want to keep my landline nr I need to port and they suggested MWEB . I Phoned MWEB seeing that I have 2 wifi R1000 contracts with them. On 16 May 2019 and app**** for my nr *** to be ported.The next day a tel device was delivered to my restaurant and I was given a VoIP nr and promised it will take 14 to 21 working days to port the phone and immediately R800 of my account and the VoIP contract forR99. On the 24th of May I spoke to MWEB (Jill PETERSON) again to ask to port my home tel nr aswell. Again the next day a tel device delivered to me and R800 off my account and the R59 VoIP contract. My home tel was ported beginning of June but my business line they couldn't find , told me that I didn't send through the porting forms . Contacted a manager at MWEB ALLISON ALLEN and send her a copy of the porting form with the date I app****. Next moment I had 3 VoIP nrs and 3 deductions from my account. There call centre is a disaster and I don't think the left hand knows what the right hand is doing. I must have spend at least R1500 on phone calls waiting for service and every time I have to explain the whole story and that they now see my porting form that was received on the 16 th of May and it has been escalated. On Monday 9 july I eventually got in contact with maybe a manager Widaad Philander who promised to get back to me with an answer by monday afternoon or latest tuesday and up to now didn't come back to me.I run a business and need a landline for people to make bookings but MWEB couldn't be bothered. Ria Slabber