1 reviews | Active since May 2015
Bad service from MWEB - VOIP
I have app**** for porting of my telkom number to mweb on 24 feb and it has been more than 2 months and my telkom number has been cancelled since 1 march 2018.
i have called, emailed , logged with mweb countless number of times , ano one gets back to you.
i need to get this porting sorted asap , before the number get used up.
Good afternoon Jeetesh
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant persons.
They will be investigating what transpired and will be in contact with you to advise on the way forward in order to get this matter resolved for you.
They will also remain in contact with you until this matter is resolved.
Kind regards
MWEB Client Services
Good afternoon Jeetesh
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant persons.
They will be investigating what transpired and will be in contact with you to advise on the way forward in order to get this matter resolved for you.
They will also remain in contact with you until this matter is resolved.
Kind regards
MWEB Client Services