Bad service from Mweb and Frogfoot

As a valued customer of Mweb we are very unhappy with the service that we've received since Sunday. Our internet is offline and they keep on telling us that the problem is with Frogfoot. We phoned Frogfoot on Tel: *** at 12:31 today and the person in the call centre was so rude when we just asked to be helped in Afrikaans he started talking Zulu to us he said he won't help us. We then phoned Mweb still with no success.

This offline situation is busy costing us allot of money we need to pay our bills get work done est.

We are very unhappiness with this service.