Bad service from Mweb

1) Wrong info from Mweb shop (East Gate) regarding renewal of my contract (contract will continue on month to month bases if I don't want a new modem)<br> 2) Was billed an excessive amount on 22 March 2015 ( R289 vs R79)<br> 3) Renewed contract on 25 of March<br> 4) Was again billed in April with same excessive amount and not the contract amount<br> 5) Billing office rep**** that contract was not activated<br> 6) Reference nr *** was issued for Mweb to contact me regarding my complaint. A week later and Mweb has not yet contact me or addressed my Issue on the renewal of my contract.